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I repair boilers for a living and I don't install. Consequently I don't have the conflict of interest of many plumbers - repair your boiler breakdown for hundreds or try to sell you a new boiler for thousands? I'll repair yours if possible which is nearly always, without trying to sell you a new one.
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He was on time for the appointment, showed enthusiasm facing the challenge of my boiler, listened to the background and everything I wanted to put forward for him to identify the fault, demonstrated a detailed understanding of the machine and how to fix it, had every possible spare part in his van and informed me about how things work and what potential failure I could face in near future.
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Netaheat no pilot light
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I get quite a few calls from people saying the pilot light on their Potterton Netaheat has gone out and the can't work out how to re-light it. Here is a short video explaining why this is normal. I've written quite a lot about the Potterton Netaheat boiler and the faults and breakdowns that occasionally happen, and what can be done about them.
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