Business Details
Emergency
services
Your Trusted Drainage Experts in the UK
Metro Rod is a leading provider of comprehensive drainage solutions across the UK. With a dedicated team of highly trained engineers and a fleet of advanced equipment, we offer 24/7 emergency callouts for drain unblocking, CCTV surveys, pump installations, and pollution control. Our services cater to both commercial and residential clients, ensuring reliable and sustainable drainage systems. Backed by Metro Plumb, our sister company, we provide integrated plumbing and drainage expertise. Our commitment to innovation is demonstrated through robotic cutting technology, high-pressure jetting, and pre-planned maintenance programs.We prioritise environmental responsibility through pollution prevention services and a tree-planting initiative linked to customer reviews. Our Connect portal offers real-time job updates, ensuring transparency and client satisfaction. With decades of collective experience, our locally employed engineers deliver tailored solutions for complex drainage challenges. We maintain partnerships with businesses in education, healthcare, and manufacturing sectors to ensure compliance with environmental regulations. Our 24/7 emergency helpline (0800 66 88 00) guarantees rapid response times for critical drainage issues.
Services
Drain Unblocking
CCTV Drain Surveys
Pump Installations
Tanker Services
Pollution Control
Gutter Cleaning
Drain Mapping
Septic Tank Emptying
Highlights and features
- We operate 24/7 with rapid emergency response times
- Our engineers use advanced robotic cutting technology
- We provide pollution prevention services for businesses
- Our tree-planting initiative supports environmental sustainability
- We offer real-time job updates through our Connect portal
What people say
Amazing service
Tirelessly worked
Superb engineer
Cleared horrendous mess
Grateful shop owner
Services
Drain Unblocking
Our drain unblocking service utilises high-pressure jetting and robotic cutting technology to clear blockages in domestic and commercial drainage systems. We handle everything from minor clogs to complete system failures, using CCTV surveys to identify root causes. Our engineers resolve issues quickly while minimising disruption to your property.
CCTV Drain Surveys
We conduct detailed CCTV drain surveys using specialist cameras to inspect pipe conditions and identify defects. This non-invasive method helps diagnose cracks, root intrusions, and blockages. Our reports include precise location data and recommendations for repairs or maintenance, ensuring cost-effective solutions for long-term drainage health.
Pump Installations
Our pump installation service covers domestic and commercial properties, including sewage and drainage applications. We supply and install high-quality pump systems with options for emergency backup solutions. Our engineers provide ongoing maintenance and repairs to ensure continuous operation, particularly for critical infrastructure like residential developments and commercial facilities.
Tanker Services
With over 80 tankers operating nationwide, we offer 24/7 tanker services for flood water removal, septic tank emptying, and interceptor cleaning. Our vehicles support desilting, high-pressure jetting, and pump chamber maintenance. This service is essential for maintaining drainage compliance and preventing environmental contamination across various sectors.
Pollution Control
Our pollution control services help businesses identify drainage discharge points and implement maintenance measures. We provide asset mapping and regular inspections to ensure compliance with Environment Agency guidelines. This proactive approach prevents accidental pollution incidents and supports sustainable drainage management for manufacturing, retail, and hospitality sectors.
Questions
What drainage services do you offer for residential properties?
We provide drain unblocking, CCTV surveys, pump installations, and septic tank emptying for homes. Our 24/7 emergency service handles urgent blockages, while planned maintenance prevents future issues.
How quickly can you respond to emergency drainage problems?
Our 24/7 emergency helpline (0800 66 88 00) dispatches engineers immediately. Most urgent cases receive on-site support within hours to resolve critical drainage failures.
Do you provide pollution control services for businesses?
Yes, we help businesses identify drainage discharge points, implement maintenance plans, and comply with Environment Agency regulations through asset mapping and regular inspections.
How can I track the status of my drainage service?
Our Connect customer portal provides real-time updates including job status, descriptions, photos, and invoice information. You can access this online or request direct access through our team.
What areas do you cover across the UK?
We operate nationwide with locally employed engineers in all regions. Our 80+ tanker fleet supports rapid response times across urban and rural locations for both planned and emergency services.
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Reviews (6)
Mathew Jones
Oct 09, 2021
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Great bunch of lads, came out and unblocked a few drains. Very professional, highly recommended. Thanks again
Rose Smith
Aug 01, 2021
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Very good, friendly professional service and my bath that was completely blocked has never drained so fast, thanks
Dick Seegar
Jun 16, 2021
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Very professional service. They came in and identified the problem immediately and fixed it, including the damage left by the last plumber from the council. They even recaulked all the stuff they moved in the bathroom. Can't sing their praises enough, great guys. Mitch & Steve went above and beyond!
Tony Merrygold
Jun 10, 2021
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Outstanding customer service, Ricki, the service engineer told us exactly what he was going to do and kept us informed at every step of the works, he was very thourough and found the blockage and descaled the remaining pipes whilst there, Ricki was very Knowledgeable and his customer service skills were impeccable, he tided up after he had finished and was very pleasant to chat to, a very refreshing experience and would highly recommend using this service again, many thanks, cheers.
Sarah Lawson
May 15, 2021
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Keelan was amazing. He worked so hard to find the problem with the drains and explained everything as he was doing it. His service and work ethic were fantastic and I would definitely recommend your company because of Keelan.
Sarah Lawson
May 15, 2021
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Keelan was amazing. He worked so hard to find the problem with the drains and explained everything as he was doing it. His service and work ethic were fantastic and I would definitely recommend your company because of Keelan.
