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Drain 365 Drain 365
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Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
24/7 Drainage Services London Experts
Established in 1998, Drain 365 has built a reputation as a trusted drainage specialist serving London and surrounding areas. Our team of certified engineers brings over 25 years of combined experience to deliver comprehensive solutions for commercial and domestic drainage challenges. We utilise cutting-edge technology including CCTV survey equipment and high-pressure water jetting systems to diagnose and resolve issues efficiently. Our commitment to quality is underscored by 5 million public liability insurance and a guarantee on all work undertaken. Available 24/7 for emergency callouts, we provide rapid response services across London, Hertfordshire, and Bedfordshire.

From routine maintenance to urgent flood prevention, our expertise covers blocked drains, drain relining, pest control, and septic tank management. We prioritise transparent pricing and environmentally sustainable practices, offering non-invasive repair methods that eliminate the need for disruptive excavations. Our customer-centric approach ensures clear communication throughout every project, with detailed reporting for insurance purposes and property transactions. With a fleet of fully equipped vehicles and skilled technicians, we deliver same-day solutions for properties ranging from historic buildings to modern commercial developments.
Services
Blocked Drains Drain Repairs CCTV Surveys Flood Prevention Pest Control Drain Installation Gutter Cleaning Septic Tanks Water Jetting Drain Relining
Details
  • Year established: 1998
Highlights and features
  • 25+ years of specialist drainage experience
  • 24/7 emergency response with rapid callout
  • Non-invasive drain relining technology
  • 5 million public liability insurance
  • Transparent pricing with no hidden fees
What people say
Clean and tidy workmanship Prompt emergency response Detailed insurance reports Competitive pricing Thorough inspections
Website
Services
Blocked Drains
Our team utilises high-pressure water jetting and advanced equipment to clear obstructions caused by debris, tree roots, or grease build-up. Available 24/7 for emergency callouts across London, we resolve domestic and commercial drain blockages efficiently. The service includes post-clearance checks to ensure complete restoration of flow and prevent recurrence.
CCTV Drain Surveys
Using high-resolution crawler cameras, we conduct comprehensive inspections of drainage systems to identify cracks, blockages, or root ingress. This non-invasive technique provides accurate diagnostics for insurance claims or property transactions. Reports include digital footage and recommended remedial actions to maintain system integrity.
Drain Relining
Our cured-in-place pipe relining solution repairs damaged drains without excavation. A resin-saturated liner is inserted and cured to form a durable new pipe within existing infrastructure. This eco-friendly method reduces disruption while extending system lifespan. Ideal for cracked, collapsed, or leaking drains in residential and commercial properties.
Flood Prevention
We implement proactive measures including installation of anti-flood valves, sump pumps, and improved drainage channels. Our engineers assess property-specific risks and design systems to mitigate surface water accumulation. Regular maintenance packages help businesses and homeowners avoid costly water damage during heavy rainfall.
Pest Control
Specialist services target rat and vermin infestations in drainage systems. We install rat blockers and seal entry points to prevent property access. Treatments combine chemical and physical deterrents while maintaining compliance with environmental regulations. Follow-up inspections ensure long-term pest exclusion for residential and commercial premises.
Questions
Do you offer emergency drainage services?
Yes, we provide 24/7 emergency callouts for urgent drainage issues across London and surrounding areas. Our team responds promptly to blocked drains, flooding, and pipe failures.
What areas do you cover?
We operate throughout London, Hertfordshire, Bedfordshire, and Buckinghamshire. Regular service areas include Croydon, Watford, Milton Keynes, and Chelmsford. Contact us for locations outside these regions.
How much does a CCTV drain survey cost?
Our CCTV surveys start from £139 +VAT. Exact pricing depends on property size and system complexity. The fee includes full diagnostic report with digital footage and repair recommendations.
Can you repair collapsed drains without digging?
Yes, our trenchless drain relining technology repairs collapsed pipes without excavation. This method creates a durable new pipe within existing infrastructure, minimising disruption to properties.
Are your engineers qualified?
All our drainage engineers hold City & Guilds certifications in drainage and sewerage systems. They undergo regular training in the latest techniques including CCTV diagnostics and non-invasive repair methods.
Do you handle insurance work?
Yes, we provide detailed reports for insurance claims and work directly with insurers when required. Our public liability insurance covers up to £5 million for all completed projects.
Reviews (12)
No Name
Mar 23, 2022 Report
Reliable, trustworthy, fast.professional, I will definitely call them again whenever I need jetting/blocked sewage service.
Dtb Rs
Jan 20, 2022 Report
Arrived on time, completed the job & were very easy to deal with. Would highly recommend normal or emergency work. Thanks for your help!
Adrian Illing
Oct 02, 2020 Report
Great service nice people and do a great gob friendly team best work you can rely on the thay ate the best
James Shand
Feb 16, 2019 Report
Alan at Drain 365 attended site to carry out a drain survey for our insurance claim. They were very responsive to the call and carried out a through inspection with a detailed report to send to the insurance company. Clean and tidy workmanship leaving everything as they found it.
Mark Rudd
Dec 04, 2018 Report
So, I'm not just a customer, I'm a fellow contractor in the industry, who uses Drain 365 for overflow work (excuse the pun). They are very professional - They make every effort to attend in short notice. They know what they are doing and they communicate well. In fairness, they also add another string to my bow as I do not offer pipe re-lining (which they are very competent at!) I won't give them 5 stars, out of principle:) But this is one drainage professional who's happy to recommend another!
Sharon Cawdron
Mar 28, 2018 Report
They explained what they were doing and why and kept us informed. When the blockage was located it was fixed quickly and they cleaned up after themselves when it was done. Would recommend.
Robert Lawless
Jan 09, 2018 Report
Absolute professionals. Explained what had to be done and why every step of the way. In my case they had to remove a toilet in order to get to the blockage. This was done without any fuss and ZERO damage. Once unblocked they put a camera down the pipe with me watching to show all was cleared. The camera also showed an issue with the pipe having a bow in it under the house and standing water in the pipe all of the time. The toilet was put back and double checked for any leaks before being satisfied enough for me to check and test. I recommend these guys to all.
Gavin Sweeney
Apr 10, 2016 Report
Great service within 1 hour toilet backed up causing big problems fair play these boys resolved it tidied up no problem since
Gavin Sweeney
Apr 10, 2016 Report
Great service within 1 hour toilet backed up causing big problems fair play these boys resolved it tidied up no problem since
Sharon Cawdron
Report
They explained what they were doing and why and kept us informed. When the blockage was located it was fixed quickly and they cleaned up after themselves when it was done. Would recommend.
James Shand
Report
Alan at Drain 365 attended site to carry out a drain survey for our insurance claim. They were very responsive to the call and carried out a through inspection with a detailed report to send to the insurance company. Clean and tidy workmanship leaving everything as they found it.
Rob Law
Report
Absolute professionals. Explained what had to be done and why every step of the way. In my case they had to remove a toilet in order to get to the blockage. This was done without any fuss and ZERO damage. Once unblocked they put a camera down the pipe with me watching to show all was cleared. The camera also showed an issue with the pipe having a bow in it under the house and standing water in the pipe all of the time. The toilet was put back and double checked for any leaks before being satisfied enough for me to check and test. I recommend these guys to all.