Business Details
23 Years
experience
Emergency
services
Trusted Water and Plumbing Services in Letchworth
Established in 2003, Essential Water Services has built a reputation as a leading provider of underground water services across the South East of England. Our team of over 50 employees, operating from Letchworth Garden City and Central London, combines over 40 years of collective industry experience with cutting-edge technology to deliver reliable solutions. We specialise in water mains repairs, leak detection, drainage services, and emergency response, serving major utilities, businesses, and domestic customers. Our commitment to quality is underscored by accreditations such as CHAS and Achilles, ensuring adherence to rigorous health and safety standards. With a focus on customer satisfaction, we provide 24-hour emergency support and tailored reinstatement services to meet diverse client needs.Our partnerships with major utility companies and local authorities reflect our trusted position in the sector. By prioritising transparency, technical expertise, and efficient project delivery, we aim to exceed expectations in every aspect of our work. Our workforce undergoes continuous training to maintain high service standards, ensuring compliance with industry regulations and client-specific requirements. This dedication to excellence has solidified our status as a preferred contractor for both routine and urgent water-related challenges.
Services
Water Mains Repairs
Leak Detection
Drainage Services
Pipe Renewals
24-Hour Emergency Repairs
Ducting Installation
Reinstatement Services
CCTV Drain Surveys
Gas Pipe Testing
Stopcock Maintenance
Details
- Year established: 2003
Highlights and features
- We offer over 40 years of combined experience in underground water services.
- Our team uses advanced technology for precise leak detection and repairs.
- We provide 24-hour emergency response for urgent water-related issues.
- Our CHAS and Achilles accreditations ensure rigorous health and safety compliance.
- We serve major utilities, local authorities, and domestic customers with tailored solutions.
Associations and certifications
- CHAS
- Achilles
What people say
Non-stop industrious way
Fantastic and went above
Phenomenal from start to finish
Excellent communication
Efficient reinstatement work
Services
Water Mains Repairs
We specialise in urgent and scheduled repairs for water mains, utilising trenchless technology to minimise disruption. Our engineers address leaks, bursts, and corrosion in pipes across residential and commercial properties. With rapid response times and precision equipment, we restore water supply integrity while adhering to safety and regulatory standards.
Leak Detection
Our advanced acoustic and thermal imaging tools identify hidden leaks in water and gas lines. By analysing pressure changes and temperature variations, we pinpoint issues in hard-to-reach areas. This non-invasive approach reduces excavation needs and prevents property damage, ensuring cost-effective solutions for domestic and industrial clients.
Drainage Services
We offer comprehensive drainage solutions including blockage clearance, CCTV surveys, and pipe relining. Our specialists handle domestic and commercial sewer systems, using high-pressure jetting and robotic cutting tools. Regular maintenance plans prevent future issues, while emergency call-outs resolve urgent flooding or odour problems efficiently.
24-Hour Emergency Repairs
Our 24/7 service addresses urgent water supply failures, burst pipes, and drainage emergencies. Equipped with mobile response units, we provide immediate site assessments and temporary fixes. Rapid deployment ensures minimal downtime for critical infrastructure, with permanent repairs scheduled at client convenience.
Reinstatement Services
Following utility works, we reinstate roads, pavements, and gardens to original specifications. Our team uses NRSWA-compliant methods and materials, matching existing surfaces precisely. This includes asphalt laying, concrete repairs, and landscaping, ensuring safe, durable, and aesthetically consistent results for public and private properties.
Questions
What areas do you cover for water services?
We operate across Hertfordshire, Bedfordshire, Buckinghamshire, Middlesex, and all London boroughs.
Do you offer emergency plumbing services?
Yes, our 24-hour emergency team responds to urgent water supply and drainage issues.
Are your engineers certified for gas pipe work?
Our technicians hold Gas Safe Register qualifications for safe gas pipe installation and repairs.
How do you detect hidden water leaks?
We use acoustic sensors, thermal imaging, and tracer gas to accurately locate concealed leaks.
Can you handle large-scale commercial drainage projects?
Yes, we provide CCTV surveys, high-capacity drain cleaning, and pipeline relining for commercial clients.
What accreditations do you hold?
We are CHAS and Achilles accredited, ensuring compliance with health, safety, and procurement standards.
Reviews (5)
Sam Layton
Dec 17, 2021
Report
Awful company came onto my property rested there tools again our horse box like it was some kind of tool rack, left mud scattered across the drive way, workers was swearing and cussing outside our family livery yard! Would avoid at all cost
Andrew Bartlam
Jun 12, 2021
Report
From the lady who answered my initial enquiry at EWS to Marc Robb, Chris and the 3 man installation team, I cannot fault anything about this company. Absolutely first class service with my new water connection installation. The team worked tirelessly in a 32 degree heat and completed the job to my total satisfaction. great job and thank you.
Christine McGuire
May 18, 2021
Report
Can't thank these guys enough. After finding out we had a water leak and our plumber recommending this company we made the call. Marc came out within a few hours, the guys were here the next day to expose the problem. Unfortunately didn't go exactly to plan as our leak was found to be under the house. They were back again within two days but this time their work was inside so was dreading the mess. Why did I worry, the guys were great, leak fixed. Would recommend this company to anyone in trouble. Thank you.
Lyn Espejo
May 06, 2020
Report
Booked an appointment, company did not show. No call or any notification that they would not arrive. Lost a day off work, so had to call another company.
Dj Swift
Apr 05, 2020
Report
Still have not resolved my issue and keep ignoring me. Every time I call they just make as if they don't know. Then 10 minutes later they find the info and say they are looking into it. I might have to contact the higher powers or make a claims in court as they damaged my property
