At DPP, we understand that fully functioning heating, cooling, ventilation and electrical assets are critical to your hospitality business providing the comfort, quality and safety your customers expect. Every minute of a failing asset inhibits your ability to trade and impacts on your bottom line. We have over 35 years of experience in planned and responsive maintenance, projects, and health and safety management, and have focused on the hospitality industry for over 20 years. Our team of 55 operations staff and over 120 engineers supports over 8,000 sites.
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About us
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Established in 1985, we've grown from being a family business serving homes and commercial customers, into a team of 120 directly employed engineers, supported by a substantial back office operation of 50+ people. The values we began with - Dependability, Proactivity and Professionalism - remain solid in our business today.
Services
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At DPP we care about every aspect of our service - completing jobs on time to the highest standard, ensuring regulatory compliance, and maintaining health and safety standards, effective cost management and clear communication. We're a mechanical and electrical contractor you can trust. We're experienced project managers of installation and refurbishment projects, able to meet the specific needs of your site and brand. We have established procedures for every task we're involved in to protect the health and safety of your employees and our engineers.
Planned maintenance
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We operate a dedicated team of engineers for planned maintenance contracts because we understand the importance of preventative work and regulatory compliance. We're currently achieving 99% compliance for our customers. Maintenance and compliance work require specialist training. We ensure our engineers' knowledge is fully maintained with regular refresher courses as well as high priority training when new statutory requirements come in.
Reactive maintenance
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We're committed to solving problems for our clients and our response times are one of our greatest achievements. Having the right attitude and achieving strong performance has helped us keep reactive maintenance contracts for many years. We've recently invested in DPP JobWatch - bespoke mobile engineer technology - to make sure our communication and service continue to be the best in the industry.
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