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Royal flush plumbing Ltd We are Royal Flush Plumbing, trusted local plumbers serving customers throughout Norwich and Norfolk. Over the years, we have established a strong reputation for plumbing excellence and remain committed to complete customer satisfaction through exceptional reactive and emergency plumbing services. Our work is backed by guaranteed workmanship, a 12-month guarantee covering parts and labour, and a fast, reliable approach to attending plumbing problems. As WaterSafe-approved and Checkatrade members, we provide professional plumbing services for both residential and commercial customers, with experienced plumbers able to handle plumbing issues of all sizes and levels of complexity. Our comprehensive services include toilet repairs, power flushing, leak repairs, tap repairs and replacements, shower fitting and repairs, blockage clearance, and bathroom upgrades and renovations.

We provide our plumbing services across Norwich and Norfolk, including areas such as Thetford, Kings Lynn, Fakenham, Dereham, Sheringham, Cringleford, Diss, Taverham, Costessey, Hellesdon, Poringland, Hethersett, Lowestoft, Wymondham, North Walsham, Attleborough, Great Yarmouth, Cromer and Alysham. We also offer genuine 24/7 emergency plumber call-outs for problems including burst or leaking pipes, loss of hot water or heating, blocked or overflowing toilets, flooding, and water entering through ceilings or floors. Whether you require routine maintenance, an urgent repair, or improvements to your bathroom or plumbing system, we are available to provide a professional and dependable service.
Served areas
  • Thetford, King’s Lynn, Fakenham, Dereham, Sheringham, Hethersett, Lowestoft, Wymondham, North Walsham, Attleborough, Cringleford, Taverham, Costessey, Hellesdon, Poringland, Norwich, Great Yarmouth, Cromer, Alysham, Diss
Highlights and features
  • Trusted local plumbers serving Norwich and Norfolk
  • 24/7 emergency plumbing service with rapid response
  • 12-month guarantee covering parts and labour
  • WaterSafe approved and Checkatrade accredited professionals
  • Comprehensive plumbing services for residential and commercial customers
  • Reliable repairs, installations and bathroom upgrades
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
We provide a professional 24/7 emergency plumbing service for urgent problems, including burst pipes, clogged toilets, frozen pipes and backed-up drains. Our experienced team responds quickly and efficiently to plumbing emergencies throughout Norwich and the surrounding area. No matter the size of the problem, we are available to restore your plumbing and minimise disruption to your home.
We provide professional shower repairs, replacements and new installations, addressing common faults such as low water pressure, lack of hot water and dripping. As approved service engineers for Bristan and Aqualisa, we have extensive knowledge of their products. Where appropriate, we can also advise whether repair or replacement offers the most cost-effective solution for your requirements.
We provide reliable and speedy plumbing leak repairs for homes and commercial properties. Our experienced team repairs leaks of all sizes, including concealed leaks, burst pipes, leaking toilets, taps, showers and appliances. As even a small leak can cause significant damage, we aim to complete repairs promptly to help protect your property and belongings.
We provide professional toilet repair services for problems including faulty flushing mechanisms, failure to refill, running toilets, leaks, blockages and clogs. Our experienced team can identify the cause and carry out the necessary repairs efficiently. We also provide emergency toilet repairs, with a 24/7 call-out service available whenever urgent assistance is required.
We provide professional tap repairs and replacements to resolve dripping, leaking or malfunctioning taps efficiently. Traditional taps may require new washers, while modern designs use ceramic disc cartridges that can also develop faults. Our experienced team can identify the cause and provide the appropriate solution, helping to reduce water wastage, unnecessary costs and persistent dripping noises.
Our power flush service thoroughly cleans central heating systems using specialist chemicals and a high-velocity machine. We remove accumulated rust, sludge and debris that can restrict radiators, pipework, pumps and boilers. Power flushing can restore heating performance, improve energy efficiency and reduce running costs. It can also help extend the lifespan of the heating system and boiler.
We provide professional bathroom and shower panel fitting using Bushboard Nuance and Showerwall, offering a contemporary alternative to traditional tiles. Our panels are waterproof, hygienic, low maintenance and resistant to moisture, impact and mould, with no grouting required. They can be fitted over existing tiles and are suitable for domestic and commercial environments, with a 15-year manufacturers guarantee.
Reviews (45)
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Graham King
Sep 05, 2026
Very good service from Royal Flush Plumbing. Richard arrived and soon had the old leaking float valve changed. Professional, efficient and friendly. All good now, would definately recommend.
Sarah Cheeseman
Jul 04, 2026
Ive used Royal Flush 3 times now. Hes reliable and always does a great job! wont be using anyone else in Norwich.
Andy Bloyce
Jun 15, 2026
Richard did an excellent job on my upstairs toilet repair/upgrade. A lovely clean job in a cramped space - it looks fantastic and is working perfectly now. He was also very accommodating when I asked if he could also look at my outside tap whilst he was here and that job was completed very quickly. He provided a quotation up front for the work and that was the final price.

I would recommend Richard without hesitation. He had completed work previously for a more pressing problem, responding very quickly, and with a very fair price.
Cas Jones
Jun 08, 2026
Richard arrived on time, diagnosed the issue with a leaking toilet in minutes, gave a fair price for the time and parts etc, and had the job done within an hour. After seeing so many horror stories of plumbers making up arbitrary problems and pricing, this was a wonderful experience with a local business. Cant recommend enough
Rob Fairweather
May 24, 2026
A late night emergency call for a leak was dealt with as fast and as professionally as I could have hoped for. A great service that I would heartily recommend to anyone. Thanks again!
David Williams
May 23, 2026
Arrived on time. Diagnosed and solved problems quickly. Communicated well.
James F.
May 08, 2026
Contacted first thing in the morning, was already here by 11 and had it sorted within half an hour. Thanks!
Neil Young
May 06, 2026
Brilliant! Richard replaced our toilet and did a great job. Would 100% recommend. Thanks
Jenna Saunders
May 04, 2026
Excellent speedy, friendly and professional service. I would highly recommend and use again. Thank you very much
Ian O. Uk
May 02, 2026
Friendly and prompt, got us out of a water off mess over the kitchen plumbing with no fuss and bother and at a perfectly reasonable price. Highly recommend!
Jordan
May 02, 2026
Quality seamless service, will be using Royal Flush plumbing for all future work.
Chris Penn
Apr 25, 2026
We had a problem with our toilet cistern and were concerned that the meter stopcock was possibly seized up. Richard was able to visit the next afternoon, fix the cistern and reassure us that the meter stopcock was operating. He was prompt, pleasant and a clean worker. We would certainly contact him again if another plumbing problem comes along.
Michael Hill
Apr 22, 2026
Well pleased that our plumbing difficulties were dealt with effectively and efficiently. Hot water tank and immersion heaters were removed and replaced with new; awkward old pipework repositioned; radiator valve replaced; new bathroom tap installed; heating system header tank adjusted. System drained and refilled with change for air locks and correct operation. Richard and Wayne kept us informed as work progressed and tidied up properly before they left with all the detritus. A good day's work.
Thank you.
PaulandAnne Murawski
Apr 13, 2026
Our toilet cistern broke down & stopped flushing ( not a pleasant occurrence when you have visitors !) We called Richard who came promptly to assess what was required. Having done so he gave us a reasonable quote and returned to carry out the repairs the next working day. He attended on time and carried out the work in a professional, tidy and friendly manner. The fee for parts and labour was exceptionally reasonable. His paperwork is very efficient too with detailed receipts emailed to us immediately. Thanks to Richard our loo now flushes better than it ever did !
Tony Lee
Apr 07, 2026
I had issues with blocked and leaking pipes in both my kitchen and bathroom and issues were investigated and problems explained and a reasonable quote was provided. I accepted and work was completed within a week.
Very pleased with the work and the professional approach throughout.
Kane Lamb
Apr 06, 2026
Richards work was spot on with no issues he then assisted navigation via insurance. Highly recommended
Rebecca Becky Barker
Feb 28, 2026
Awesome service- quick at replies and visit with the issue fixed on the day of the quote. The plumber was efficient, tidy and upfront with costing and the work needed - very reasonable cost too!
Bryan Ong
Feb 27, 2026
Guy arrived on time, took about 2 hours to install my new toilet, hardly knew he was here. Great service
Matthew Trower
Jan 24, 2026
Rich was prompt in getting to us and giving me a prognosis and price very quickly. Came the next day and fitted new kitchen taps and stopped a terrible leak which was going under our new floor.
Excellent service
Richard Carnaby
Jan 07, 2026
Brilliant. Answered the phone and got to the problem earlier than he said he would. Solved the initial problem and then made a further appointment to further remedy. Couldnt ask for more; polite, efficient and effective.
Jessica Waters
Dec 31, 2025
Very pleasant experience - quickly given a time a few days after initial contact, and when it turned out something we thought was being caused by our toilet was in fact the tank pipes, they arranged to come back and fix that only a couple of days later. Very efficient as well, would definitely recommend and use again!
Chris Baldwin
Dec 02, 2025
Excellent service. Sent a web enquiry late on a Sunday evening for a leaking water tank, got a reply a few minutes later to say he would come and have a look Monday morning.

When Rich arrived he identified the issue within a few minutes and advised he could sort the issue same day.

Job done to a high standard and a good price.

Would highly recommend
Lucy O'Mara
Dec 01, 2025
Came super quick after contacting Richard to look at an issue at my place of work! Very nice and friendly, diagnosed the issue and was back within a week with the new part to install! Quick communication and would 100% recommended!
Louise Griffiths
Nov 25, 2025
I phoned Richard as the flush mechanism on our toilet had broken. He messaged me back within an hour & I was lucky that he was available the next day. He fixed the toilet and also replaced the kitchen taps & was polite & tidy, leaving no mess.
The bill was very reasonable. Would definitely call in the future if we had any plumbing problems and would certainly recommend.
Gini Munday
Nov 22, 2025
Rich was brilliant. He answered my phone message & was round within 40mins to secure a leak in my ceiling. He returned a couple of days later to finish the work. Great customer service, would definitely recommend. Thanks Rich
Liz Clarke
Nov 06, 2025
Great service. Needed a leaky water tank fixing, and was able to get an appointment arranged and the issue fixed in just a couple of days. Really friendly service. Would definitely recommend.
Jodie Graham
Nov 05, 2025
Great work from Rich and the team at royal flush in replacing my water tank and a few other smaller tasks. Came quickly to assess the work and quote, and then worked with me for a convenient time to come and complete the work. Super friendly and efficient. Repeat customer and would highly recommend.
Peter Heighes
Oct 27, 2025
Excellent standard of service from Richard who came out within an hour of the weekend call. The toilet was fixed swiftly and without a mess. Would use again.
Ros Pearson
Oct 24, 2025
Prompt & efficient service, thoughtful & polite.
If I need a plumber again, Rch will be my first port of call.
Charlie Handy
Oct 15, 2025
Very reliable plumber that has done several jobs for me in Norwich, from identifying and fixing leaks, to repairing a shower temperature gauge to installing new radiator valves.

They have always been very helpful, quick to respond to messages, happy to give out advice and tidy up afterwards. Highly recommend.
Alan Gowland
Oct 06, 2025
I had the good fortune of hiring Richard when my tap broke. He arrived promptly, dealt with the immediate issue quickly, and within a couple of hours, I had two new taps.
I could not have asked for better service from a consummate professional and would not hesitate to recommend his company.
Phil Grimes
Sep 27, 2025
Reasonable price, beautiful bathroom tap installed, turned up promptly and figured out our strange mains water. Friendly chap. Highly recommend.
Terry O'Brien
Sep 06, 2025
Richard was quick to respond, made time to deal with a water leak, identified the problem quickly and came back the next day to deal with it. Clean and tidy work that solved the issue. Thanks.
Roy Newton
Aug 25, 2025
Richard done a very good job, he priced it at an excellent rate, booked the job in quickly, and carried out an excellent job, would certainly use again, and would recommend to anyone.
Thanks Richard.
And the van looks superb, love it.
Ingrid Nash
Aug 15, 2025
We firstly called in dial a plumber, a rather grumpy person arrived and took one look and said we needed a new system with a price to match.
We were then recommended royal flush, who came promptly and fixed promptly. Would thoroughly recommend for any issues you have. Thank you.
Crawford Jamieson
May 11, 2025
So impressed at the service Richard offers. We had a sudden leak from a shower (the bathroom looked a bit like a scene from Titanic) - Richard came the next day and stopped the leak so we had our water back. He then returned and replaced the shower cartridge and fixed a couple of other issues. Great communication, highly professional, quick response and a good price for his excellent work. I cannot recommend him more highly. Thank you Richard!
Debbie Reeve
Apr 01, 2025
I cant rate Richard highly enough, I hadnt been able to to use my sink in nearly week due to issues with another plumber, Richard came out at very short notice to help me out, he came when he said he would, he was very calm and professional and just got on with it despite being faced with a stress head (me) Amazing neat job - and I have water in the in the kitchen again. Super happy customer, I highly recommend Royal Flush.
Louise Hurr
Feb 04, 2025
I messaged Royal Flush concerning a couple of jobs in our bathroom. A very quick reply to my message.
Very reasonable price with a fast friendly service.
I wouldn't hesitate to contact again.
Anne-Marie Pound
Jan 29, 2025
My digital shower stopped and I was struggling to find a plumber. None even replied to my messages. I contacted Checkatrade and Richard from Royal Flush Plumbing got back to me straight away. We arranged a mutually convenient time for him to assess the problem and in less than a week he had obtained the part needed and I have a working shower again. He was very polite and efficient. I would definitely recommend Royal Flush Plumbing.
Jamie Watson
Jan 13, 2025
I needed a shower repair urgently and neither British Gas nor Dynorod (with whom I have agreements) could respond properly for a week! Richard stepped in and saved me - really quick response and initial call out and assessment and bought a new shower and fitted it within two days. Very impressive service. Recommended.
Yvonne Stringer
Jul 01, 2024
I found Royal Flush Plumbing by chance, and after I had contacted Richard by email he quickly got back to me with a probable diagnosis and cost and then a time and date. All fixed a day later so couldn't be happier with his professionalism, promptness, reliability and skill. Now I wish to have some taps fitted...only by Richard when he's free! Will recommend RFP to my people.
Joanne
Jun 15, 2024
Brilliant service, Richard came to sort out our busted toilet within an hour or so of us calling him. Had the job done in an hour and very reasonably priced. Will certainly use again, emergency or not!
Jack Churchill
May 08, 2024
I had a leak appear behind my built in toilet and didnt know how to access behind the toilet itself to identify what was going on. I contacted Richard and he was able to come out and diagnose the issue the same day, which was fantastic. He was professional, tiny and efficient. Richard was able to stop the leak immediately and then get replacement parts within a couple days at which point he returned and completed the job. Delighted I chose Richard for the job. Id certainly recommend him to anyone without a doubt. Five stars.
Mark Adams
Feb 19, 2024
I phoned Richard who came and dealt with our problem within 48 hours - it wasnt urgent. Very impressive, fast and reliable. He was very helpful in sorting out our plumbing problem. I have no hesitation in recommending him very highly.
Michael Lansom
Jan 28, 2024
Richard ws very efficient in his communications and his work ethic. He gave a genuine assessment of what could be wrong with the shower but recommended that I should just replace it as it'd be cheaper in the long run. He was available that same week and arrived on time and the work took 2 hours as he estimated. The final price was as his quoted price. He was very courteous and professional at all times. I would use his services again and highly recommend him.