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Trusted Plumbing & Heating Services in Cambridge
At Plumbox Ltd, we are proud to offer expert Plumbing and Heating services throughout Cambridge and the surrounding region. Our commitment to exceptional workmanship and professional integrity is reflected in the satisfaction of our clients. We embrace cutting-edge technologies to deliver reliable and tailored solutions to meet your specific needs.Our expertise encompasses a wide array of services, from issuing gas safety certificates and resolving heating system breakdowns, to carrying out full boiler installations and participating in major property developments or refurbishments. We approach every task with the utmost attention to detail, ensuring consistently high standards across all our specialisations.
Services
Boiler Installation
Boiler Service
Boiler Repair
Plumbing
Heating Systems
Emergency Plumbing
Bathroom Installation
Powerflushing
Served areas
- Cambridge
- Cambridgeshire
Details
- Licensed
- Insured
Highlights and features
- Over 15 years of experience in plumbing and heating solutions.
- Gas Safe and OFTEC registered for safety and compliance.
- Transparent pricing with no hidden fees.
- Which? Trusted Traders accredited for proven reliability.
- 74+ verified reviews highlighting exceptional service and punctuality.
Associations and certifications
- Gas Safe
- OFTEC
- Which? Trusted Traders
- Checkatrade.com
Payment methods
- Cash, Debit cards, Credit cards, Bank transfers, Financing available
What people say
Excellent service
Thorough cleaning
Competitive quote
Polite and friendly
Punctual and reliable
Services
New Boiler Installation
Lower your utility expenses and enjoy consistent warmth with a professionally fitted boiler from Plumbox. We install a full spectrum of systems including combi, system and heat-only models, compatible with gas, oil, LPG or electric sources. Hybrid options are offered for new properties. Our qualified engineers ensure a seamless process for homeowners and landlords alike.
Boiler Servicing
At Plumbox, we understand the importance of regular boiler servicing in keeping your home comfortable and your heating system reliable. Our certified engineers deliver services to manufacturer standards, helping you avoid costly breakdowns and maintain warranty protection. Enhanced efficiency means potential savings on your energy bills. Choose between a one-time service or a tailored service plan.
Boiler Repair
At Plumbox, we understand how disruptive faulty boilers can be. Our experienced engineers are equipped to assess and repair all types of domestic boilers, including combi, system, and heat-only models. We work with gas, LPG, oil, and electric systems. Schedule an appointment, and well inspect your boiler before offering a detailed repair estimate.
Plumbing & Heating
At Plumbox, we provide reliable plumbing and heating services across Cambridgeshire. Our expertise spans underfloor heating, unvented cylinders, and radiator upgrades. We also handle complete bathroom, kitchen, and wet room installations, including tiling, lighting, plumbing, and fixture fitting, while ensuring old fittings are properly removed.
People
Michael
Lead Engineer
With over 15 years in plumbing, Michael oversees installations and mentors apprentices. His focus on precision and customer care ensures high-quality outcomes. He manages projects from initial surveys to completion, prioritising client communication.
Curtis
Plumber
Curtis specialises in boiler installations and pipework, known for meticulous attention to detail. He ensures clean, efficient systems and collaborates closely with clients to meet their needs while maintaining a tidy workspace.
Kai
Heating Engineer
Kai handles complex heating systems, including underfloor setups and powerflushing. His expertise in energy-efficient solutions helps reduce clients' energy bills. He combines technical skill with a courteous approach to client interactions.
Ciaran
Office Manager
Ciaran coordinates bookings and client communications, ensuring smooth project timelines. His organisational skills support the team's efficiency, from initial inquiries to post-service follow-ups, enhancing overall customer experience.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency callouts for urgent issues like burst pipes or boiler breakdowns across Cambridgeshire.
Are your engineers Gas Safe registered?
All our engineers are Gas Safe and OFTEC registered, ensuring compliance with safety standards for gas and oil systems.
What areas do you cover?
We operate throughout Cambridgeshire, including Cambridge, Peterborough, Ely, Newmarket, and surrounding areas.
Can I finance a new boiler?
Yes, we offer financing options through TradeHelp for boiler installations, subject to status and eligibility.
How often should I service my boiler?
Annual servicing is recommended to maintain efficiency, safety, and warranty validity for both residential and rental properties.
Do you provide guarantees on your work?
All installations come with 5–12 year warranties, and service plans include priority callouts and annual maintenance coverage.
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Reviews (21)
Kathryn Davies
Jan 22, 2025
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Really pleased with the work carried out by Plumbox (boiler installation) and would highly recommend them. Excellent service: super responsive, friendly and explained things fully and clearly - did exactly what they said they would in a timely, professional manner. I'm very happy with my boiler!
Rebecca Wilson
Oct 30, 2024
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Always reliable, easy communication and great service. Plumbox help me on numerous rental properties around Cambridge and always do a great job, often fitting me in at the last minute if a tenant has an emergency. Highly recommended.
Aoife Greaney
Oct 19, 2024
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Plumbox are the best
Our CO2 detector went of a number of times during the night so of course we were worried. I called Plumbox in the morning and the gas engineer arrived before lunch. They check everything including the boiler and took readings which didn't show anything so they checked the detector and found that it had expired. Thank you Plumbox Team for you speed and efficiency!
Our CO2 detector went of a number of times during the night so of course we were worried. I called Plumbox in the morning and the gas engineer arrived before lunch. They check everything including the boiler and took readings which didn't show anything so they checked the detector and found that it had expired. Thank you Plumbox Team for you speed and efficiency!
Gavin Nicholls
Aug 22, 2024
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Great communication, dependable and reliable service from first communication to work being completed, more than happy with the professional work carried out by Michael during his visit.
Roberto Marinucci
Aug 18, 2024
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We have used Plumbox to install a water softening system for our home. Michael adiced us on the best/most efficient solution and came out simples and less expensive than the alternative bid. They were on time for the appointment, did a great job and .left everything clean.
Edna Johnston
May 29, 2024
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We have been really pleased with the work carried out by Plumbox. We would especially like to commend Adam who re-fitted our en-suite. He was very polite and considerate. Adam also took pride in his work and attention to detail. The only criticism we have is the communication with Michael and the Plumbox General Office. They were very aware that this was not always as good as it should be but despite this I have no hesitation in recommending Plumbox. I would also recommend Adam as a person who could be depended to complete the work to a high standard. I am happy to give Plumbox 5 stars for Adam's hard work.
Anne Jackson
Mar 02, 2024
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I have used Plumbox twice for boiler servicing and gas safety checks. It's easy to contact them to make an appointment and they kept me informed about the time the engineer would arrive. The engineer was quick and efficient and explained what he was doing. I recommend Plumbox.
David McBride
Feb 25, 2024
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Michael and team serviced our boiler and fixed a long standing problem with our underfloor heating, very happy with the work and will be using again!
Peter Gillings
Jan 29, 2024
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We've been using Plumbox for over 10 years, and always had excellent service, and competitive prices. We have used them for boiler installation and servicing, wet room and bathroom renovations as well as general pluming odd jobs. Being OAP's it's good to have tradesmen you can trust.
Pia Rolfe
Jan 24, 2024
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My Nan had two lads come out on bank holiday, they did a great job! Highly satisfied! Would recommend!
B. Marshall
Nov 13, 2023
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Right from the start we were pleased with the attention we received from Michael who listened carefully to our requirements and came up with a solution which met what we wanted and was competitively priced. The Plumbox team worked flat out to replace the old gas boiler and update the electrics on the 2 days we had requested. They left us with some heating overnight and were careful to clean up after each day. We are more than happy to recommend Plumbox for their professional service.
Jess Newton
Oct 29, 2023
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Plumbox are fantastic. They are reliable, helpful and friendly. The staff are wonderful and they make everything so easy. Verena and Ciaran especially are great! I would not hesitate to recommend Plumbox to anyone.
Krishnaa Mahbubani
Oct 05, 2023
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Quick response - wonderfully amenable. Their network system means images, and messages are all in the same place. Good quality work and really nice folk
Andrew West
Sep 24, 2023
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Great company. Was able to fit a major job within a short space of time after the original quote. Very good after sales support when we had a slight problem. A plumber was sent to us within a couple of hours. We have no hesitation in recommending this company.
Linda Walsh
Sep 06, 2023
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Michael and the team were very professional and did a great job fitting a new water cylinder. Would definitely use them again
Iulika Iulian
Nov 21, 2022
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We used Plumbox to change our conventional boiler to a combination one and all new radiators.
Michael was very helpful, from the survey to the installation they have been very professional, fast and clean. We would definitely recommend that and hopefully used them for future projects in the house.
Michael was very helpful, from the survey to the installation they have been very professional, fast and clean. We would definitely recommend that and hopefully used them for future projects in the house.
Katherine Eccleston
Nov 04, 2022
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Really impressed with the service provided. The service from initial contact to having a new boiler was so quick and felt really easy.
Shaun Sharky Lotay
Feb 06, 2022
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I contacted Michael at Plumbox to undertake some work in my kitchen refurbishment, which included connecting a new sink and gas hob. Whilst here, they also took a look at a slow-draining sink. They completed the work to an excellent and very thoughtful/considerate standard, which can be rare. Some tradespeople want to get in and out as quick as possible. However, the Plumbox team wanted to make sure they did the job both correctly and neatly. Brandon carried out the bulk of the work, and he was polite, courteous and knowledgeable. I have no hesitations in recommending them, and they will be my first point of contact should I need any further plumbing or gas work done in the future.
John Johnson
Jun 11, 2021
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Have used plumbox both at my house and recommended them to landlords I know. Highly recommended very professional service.
Richard Freeman
Sep 04, 2019
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Great communication from start to finish, and took great care in my home, leaving it immaculate when finished. Thank you
Ian C.
Feb 02, 2019
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Plumbox was recommended to me by a neighbour, and recently did some work renovating our bathroom, replacing a shower tray and cubicle, shower, some taps, bath panels, and so on. Michael was a pleasure to deal with. They did a great job. Bathroom now looks great. Would definitely recommend.