Business Details
Emergency
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Expert Boiler & Heating Services in Milton Keynes
B Brill Plumbing & Heating is a Milton Keynes-based company with over a decade of experience in delivering expert plumbing and heating solutions. Founded by Benjamin Brill, a Worcester Bosch Accredited Installer, we combine technical expertise with a customer-first approach to serve residential clients across Milton Keynes and surrounding areas including Olney, Buckingham, Bletchley, and Newport Pagnell. Our Gas Safe registered engineers specialise in boiler installations, repairs, and servicing, as well as advanced heating technologies like air source heat pumps and smart thermostats. With a growing team of qualified professionals, we prioritise reliability, transparency, and technical excellence, evidenced by our 126 five-star reviews. Our commitment to quality is reinforced through industry accreditations, manufacturer-backed warranties, and ongoing investment in training and technology. We operate with clear communication, guaranteed workmanship standards, and a focus on long-term customer satisfaction.
Services
Air Source Heat Pumps
Air Conditioning Installation
Smart Thermostat Installations
Boiler Repair
New Boiler Installation
Central Heating Repair
Boiler Servicing
Served areas
- Milton Keynes
Details
- Licensed
- Insured
Highlights and features
- Gas Safe registered engineers with 10+ years' experience
- Worcester Bosch Accredited Installer with extended warranties
- 24/7 emergency repair service available
- Over 120 five-star customer reviews
- Specialist in energy-efficient heating upgrades
Associations and certifications
- Worcester Bosch
- Gas Safe Register
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
What people say
Quick service
Friendly and polite
Excellent workmanship
Professionalism
Spotless condition
Services
Boiler Installation
We specialise in A-rated boiler installations with manufacturer-backed warranties. As Worcester Bosch Accredited Installers, we offer energy-efficient replacements that can reduce annual heating bills by up to 300. Our engineers assess property specifications to recommend optimal solutions, including smart controls integration and finance options up to two years interest-free.
Emergency Repairs
Available 7 days a week, our rapid response team addresses heating emergencies across Milton Keynes. From faulty actuators to complete boiler failures, we diagnose and resolve issues promptly - often within same-day appointments. All repair work includes 12-month parts warranty and post-service system checks to prevent future issues.
Air Source Heat Pumps
We install energy-efficient air source heat pump systems that reduce carbon emissions and qualify for government incentives. Our MCS-certified engineers assess property suitability, considering insulation levels and outdoor space. Systems typically cost between 8,900-14,500, with financing options available to spread costs over manageable instalments.
Boiler Servicing
Our comprehensive annual boiler service includes carbon monoxide checks, gas pressure adjustments, and component inspections. For 85 or 7/month on our service plan, we ensure safe operation and maintain manufacturer warranties. Regular servicing improves efficiency by up to 10% and prevents unexpected breakdowns.
Smart Thermostats
We install leading smart thermostat brands including Nest, Hive, and Tado. These systems provide remote temperature control via smartphone apps and learn household routines to optimise energy use. Installation includes system integration and user training to maximise energy savings, which can reach 20% on heating bills.
People
Benjamin Brill
Gas Safe Engineer
12-year business owner and Worcester Bosch Installer Board member. Specialises in advanced heating technologies and product testing. Featured in Bosch power tool videos, he combines technical expertise with customer-focused service.
Taeya
Office Manager
Coordinates all administrative operations and customer communications. Manages appointment scheduling and ensures seamless coordination between engineers and clients across Milton Keynes and surrounding areas.
Derek
Gas Safe Engineer
35-year industry veteran with extensive experience from British Gas apprenticeship. Specialises in complex system diagnostics and delivers consistently high standards in repair and installation work.
Reece
Gas Safe Engineer
Qualified engineer with specialist expertise in system tidiness and customer communication. Recognised in multiple reviews for exceptional work standards and attention to detail during installations.
Louie
Gas Apprentice
Currently completing plumbing and gas apprenticeship programme. Assists senior engineers while gaining hands-on experience across all service offerings, from boiler installations to emergency repairs.
Questions
Are your engineers qualified to work on gas systems?
Yes, all our engineers hold current Gas Safe registration, ensuring safe and legal gas appliance installation and repair work across Milton Keynes.
What boiler brands do you install?
We specialise in Worcester Bosch boilers as accredited installers, but can supply and install various leading brands to meet different budget and specification requirements.
Do you offer financing options for new boilers?
Yes, we provide 0% interest finance up to two years on new boiler installations, allowing spread payments while accessing energy-efficient heating upgrades immediately.
How quickly can you respond to heating emergencies?
Our emergency service typically responds within same working day, with many repairs completed within 7 hours of initial contact as demonstrated in customer reviews.
What areas do you cover?
We operate across Milton Keynes and surrounding areas including Olney, Buckingham, Bletchley, and Newport Pagnell, with engineers strategically located for rapid response.
Do you provide annual boiler servicing?
Yes, we offer comprehensive boiler servicing starting at £85, with optional monthly payment plans. Regular servicing maintains safety, efficiency, and warranty validity.
Reviews (42)
Gin Williams
Apr 03, 2022
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Ben was a brilliant engineer from first contact to job completion. Great contact and communication, he made sure to fit his visits around the work schedule I had, which I really appreciated. He gave great advice on the parts and equipment that would need to be bought and didn't try to oversell at all! Which is an absolute breath of fresh air. Really reasonable quoted time for the work to be done and he kept me up to date with each step of the progress.
The work is flawless, looks great and has been flawless since. He went above and beyond for even the smallest task and I really couldn't have hoped for better work. I wish I could give more than 5 stars, I am so thankful to him for all the work done.
The work is flawless, looks great and has been flawless since. He went above and beyond for even the smallest task and I really couldn't have hoped for better work. I wish I could give more than 5 stars, I am so thankful to him for all the work done.
Jacquie Lowe
Jan 10, 2022
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Carried out 3 jobs for us, very efficient, friendly, knowledgeable and reasonably priced. Would definitely recommend.
Andrei Stepan
Dec 17, 2021
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Excellent service, great engineering skills, and a friendly smile made the experience better than I expected. I won't hesitate to contact B. Brill P&H Ltd again in the future with any plumbing and heating issues that I might have.
Sean Pillan Caterpillan
Dec 15, 2021
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Could improve on their communication a bit. But overall a great service. The technician that came by was really informative and helpful. Service was done within a week of contacting Ben.
Tilly Thorp
Nov 29, 2021
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Such fantastic service! A quick phone call first thing to describe what was wrong (I didnt have a clue!) and everything was fixed by lunchtime. Couldnt recommend enough!
Paramjit Jittla
Sep 14, 2021
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Had a boiler service done. Engineer arrived early and did a good job and explained everything. Sent the Boiler service report as promised. Would recommend to anyone. Service:Heating maintenance
Amanda Gale Hughes
Sep 09, 2021
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We have our boiler serviced every year. They are always reliable, polite and professional. We highly recommend.
Diane Farmer
Aug 16, 2021
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We had one of bens work colleagues out last Thursday to do a annual gas heating service, we always have this company they are always polite and friendly and do a wonderful job , we wouldnt go anywhere else for gas , heating or plumbing
Many thanks Reece it was good to see you
Many thanks Reece it was good to see you
Julie Thomas
Aug 12, 2021
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Reece came to service my boiler and fix a dripping pipe. He was very polite, professional and knowledgeable. I recommend this company and will definitely use them again in the future.
Daniel John
May 20, 2021
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We have used B Brill since 2016, very professional and friendly customer service. Today Reece went that extra mile to assist us with another matter whilst attending to service our boiler. Highly recommend this company. Service:Heating system maintenance
Trish
Jan 13, 2021
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Recently had a new combi boiler installed by B.Brill Plumbing and Heating and we are so pleased with our installation. From start to finish they were very professional and extremely tidy, apart from a little settling dust, we didn't have to do any tidying whatsoever and everything was taken away to be disposed of. A massive 'thankyou' to Reece and Derek. A very highly recommended company.
Trish and Fred.
Trish and Fred.
Ryan Abbott
Dec 30, 2020
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I had a large house extension 2 years ago which involved replacing the whole heating system including all the pipe work,relocating a new boiler and fitting a new unvented hot water tank . Ben and his staff carried out the work to a very high standard and at a very competitive price . Two years on and he has serviced the system every year . Very good workmanship , product knowledge and price . 100% recommend b brill plumbing and heating
Sheila Piper
Dec 22, 2020
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Ben provided an excellent service he spent time explaining the fault and went out of his way to get a new boiler and completed the work as soon as possible and I would have no hesitation to recommend him to anyone
Elaine Lewis
Dec 10, 2020
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We have used B.Brill for installing a new boiler/hive and yearly services and they have always been professional, trustworthy and reliable - I would definitely recommend
John Smith
Nov 25, 2020
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We recently had a new boiler fitted by Ben Brill Plumbing and Heating. This involved putting in quite a lot of new piping to comply with the latest regulations. Ben working his workmate Rees did a great job over two days leaving our house very clean and tidy afterwards. We have used Bens company previously and they always do a excellent job. I would definitely recommend them.
Chris Devereaux
Nov 16, 2020
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Reece from B.Brill Plumbing & Heating turned up on time today to service our boiler. What a fantastic service, he was very thorough in his work and he was really courteous and friendly. Would recommend this company any day! Service:Heating system maintenance
Karen Mumford
Sep 15, 2020
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I asked for recommendations for plumbers as my boiler needed servicing, Ben's business popped up three times. Gave them a call, his dad Derek was booked. Very good service, emailed service report and invoice for work done, payment by bank transfer, mask worn by Derek. I would highly recommend and will be booking them for next year. 10 out of 10. Thank you.
Kerry Young
Jul 30, 2020
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Ben and Reece have just finished a boiler and shower replacement job for us and I cant recommend them enough. From the first consultation through to the end they were friendly and professional. The standard of the work is excellent and all mess was cleaned away and carpets/doors put back as if they had never been touched. If you are looking for someone to replace your boiler you wont find better than these guys, or better value for money - their charge was over 30% less like for like than we had previously been quoted.
Philip Sewell
Jul 21, 2020
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Following a recommendation from my eldest son, Ben came round to discuss a series of plumbing adjustments and a boiler service that was needed. The quote was very reasonable and a date arranged. Spotless work by Ben and Reece, with great care and full attention to the varied tasks until completed to their satisfaction; a credit to their profession. Definitely the first port of call for any future work and I would unhesitatingly recommend them.
Cindy Erasmus-Peche
Jun 22, 2020
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The B.Brill team installed our central heating four years ago and have serviced annually since. Always on time, always neat and tidy, friendly and professional. Highly recommended all around.
Dan Camfield
Mar 30, 2020
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Ben and team did a fantastic job installing a new boiler. Work done efficiently, without fuss and even had the house looking cleaner than it was before they came by the time they had finished! Would recommend to anyone. Even came back the next day to answer questions we had forgotten to ask.
Barbara Smith
Mar 06, 2020
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They were very efficient and solved by problems successfully. They left my house so tidy you would not have known I had a new tank fitted and pipes renewed. The plumbers were all cheerful and helpful nothing was too much bother. I would recommend them to anyone.
Jane Levett
Feb 04, 2020
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I would throughly recommend Ben Brill. I have used his company for boiler installation & subsequent boiler service. He is a true professional in his field, combined with politeness, respect and integrity. I have recommended him without hesitation, to friends & family, who now also, recommend him.
Kenny Miller
Nov 01, 2019
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Ben and Reece removed our old boiler and water tank. They then replaced it with a new combi and and a couple of new rads. From start to finish they were brilliant. They arrived on time, were polite and considerate in our home and cleaned up after themselves. I am very happy with the work done and would highly recommend them to anyone.
Cain Richardson
Jul 11, 2019
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Ben Was recommended to me and I can see exactly why. Needed a boiler fitting as mine was packing up. Can't fault anything at all. Turnt up on time, cleared up after themselves. Done a professional job. If I could give 10 stars I would. Excellent service.
H. R.
Jun 11, 2019
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I found B Brill Plumbing & Heating listed as a Nest Pro installer covering Milton Keynes on the Nest website, Ben was able to fit me in at relatively short notice which was much appreciated. He arrived with a colleague at the time he said he would, both were very professional, knowledgable and polite - they even took their shoes off without it being mentioned which is always the sign of a good tradesman in my eyes!
The job was to fit a replacement Heatlink for a Nest Thermostat, as with any technology sometimes things don't always go to plan but Ben persevered and got my heating up and running again. This was a replacement device so I already knew how to use all the features but even so Ben offered to talk me through the set up and use of the Nest. I would highly recommend B Brill Plumbing & Heating and will definitely use them for any future plumbing jobs that are needed.
The job was to fit a replacement Heatlink for a Nest Thermostat, as with any technology sometimes things don't always go to plan but Ben persevered and got my heating up and running again. This was a replacement device so I already knew how to use all the features but even so Ben offered to talk me through the set up and use of the Nest. I would highly recommend B Brill Plumbing & Heating and will definitely use them for any future plumbing jobs that are needed.
Luke W.
Nov 18, 2017
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Absolutely brilliant service from Ben and the lads. Had a new combi boiler fitted and all the radiators replaced the old tank in the loft and cylinder in the airing cupboard was all striped out in a day and was only without hot water and heating for 1 night. Great job and cant recommend enough!
Sunil Hirani
May 16, 2017
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Superb plumber! Ben is a really nice chap who explains everything and knows his stuff. I have worked with many plumbers over the years but he definitely stands out at another level. I am sure he will do very well over his career. He is very neat and tidy and has a strong ethic-very difficult to generally find. Thank you for your help and I look forward to working with you again.
Wj Ba R.
Jan 16, 2017
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Just had new boiler installed/relocated and pipework updated by Ben and his team and would echo everything that has been said by others and more, professional, polite, reliable, knowledgeable, trustworthy, friendly, helpful, competitively priced. Wouldn't hesitate to recommend Ben Brill to anyone, excellent service all round.
John Eckenhoff
Oct 30, 2016
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Excellent, we had a new boiler fitted and some plumbing done. I would have no qualms in recommending Ben Brill and his team. They were always very punctual, polite, profesional, friendly, and always cleaned up after themselves, and you wouldnt even know they had been there at all. Nothing was too much trouble for them. If we need any further work done, you will be the first one we ask. Well done Ben & team.
Jim & Janice
Aug 13, 2016
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Ben and his team just replaced our gas boiler, HW system and several radiators, all in new positions. We were pleased with our choice of provider who gave good initial advice, were friendly and efficient, worked smart and, we felt, gave value for money. Definitely recommended.
Nisha
Aug 10, 2016
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My boiler was serviced at a specified time and date. Ben was very courteous and knowledgeable. My boiler was install by the same company. So far so good. Ben is very helpful and will try and make sure his customers are happy.
Bekki O'Dell
Aug 04, 2016
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We had our shower replaced today and the guy, Karl was prompt and incredibly well mannered. He completed the job in no time and cleared up after he had finished. The shower looks great and we couldn't wait to use it. The whole family has had a shower tonight (not at the same time, I hasten to add!) and it is fantastic. Highly recommend this company for any plumbing work you need. Really good price, too. Thanks a lot
Suzie Read
Feb 03, 2016
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Had a new boiler and digital timer installed by Ben yesterday. Outstanding work and service, was happy to answer my questions and explained the process throughout! Very respectful and polite- I had no problems giving him a key to my home while me and my 3yr old son went out for the day and left him to it. We will definitely have Ben back to carry out yearly services and further work to our home!
Lisa Dailey
Ben fitted a new boiler for us today and his service was brilliant. From his initial visit to quote to the moment he finished Ben was highly professional. During the works today there was minimal disruption to the household and there was no mess left after the installation. We are really happy with our new boiler and the service we received and we would highly recommend Ben to anyone needing plumbing/heating works.
Katie Taylor
Amazing... my husband called Ben the morning after the boiler broke and Ben made sure someone came out that day (even though it was in the xmas holidays) he came back out today and fixed the boiler. Very fast, polite, and cleared up after himself. Although we had a couple of small portable heaters it just wasnt the same. Its no fun being pregnant and poorly with a 3 year old running around with no heating. Thank you for your speedy work. If anything goes wrong with it again id deffo use ben's company again.
Janet Grady
I had my boiler serviced ages ago and should have done the review then but better late than never! Karl was on time and answered all my daft questions. Had to come back the next day as he checked the flue in the loft and there was a problem turned up on time both days and didn't leave any mess. He was friendly and very helpful. I will definitely use the company again.
Steve Hollingsworth
I was very impressed with the quality of the work carried out and the attention to detail. I would definitely recommend Ben and team.
Ben explained everything with ease and expertise. what else can I say...how about...prompt, polite, tidy, helpful and courteous. Enough said... give him a ring.
Ben explained everything with ease and expertise. what else can I say...how about...prompt, polite, tidy, helpful and courteous. Enough said... give him a ring.
Lesley Foster
Ben & Rhys recently relocated our boiler from the kitchen to the airing cupboard. They kept us informed and involved with all decision making. Both guys were courteous, polite, conscientious and hard working while they were here - even being extra-considerate with the animals! They also arrived when they said they would. I would have no hesitation in recommending Ben or his colleagues to anyone requiring plumbing or heating services. Thanks guys!
Tracy Stewart
I've just had my old boiler replaced. I would thoroughly recommend this company. They arrived promptly and on time and worked all day until the work was completed to the highest standard, no mess left behind. Ben took the time to explain the workings of the boiler and timer and was happy to answer all my questions. Very, very reasonable price quoted to undertake the work. Polite and professional, excellent service, highly recommended.
Lucy Flinn
Our boiler was leaking and called this company to get it fixed. The 2 guys who came round were professional, friendly and really polite. They did a great job repairing the boiler and left absolutely no mess at all. I will definitely recommend them to anyone who needs a plumber.
Channelle Eszenyi
Ben is one of the most professional, honest and reliable plumbers I know, who goes out his way to help others. No job too big or small. Ben is always there to help and always does the best job to recommend and suggest the best way to solve the problem. Couldn't recommend Ben anymore for being not only a great plumber but a great person too.