Business Details
Emergency
services
Expert Plumbing Services in Newmarket
Dorans Plumbing, based near Newmarket, has established itself as a trusted provider of comprehensive plumbing solutions across Bury St Edmunds, Mildenhall, Cambridge, and surrounding villages. Recognised as an Anglian Water Approved Plumber and Oftec Registered specialist, the company combines technical expertise with a personal touch to deliver high-quality services tailored to residential and commercial needs. Our team holds City and Guilds, Niceic, and Bpec qualifications, ensuring technical excellence across oil boiler servicing, bathroom renovations, and emergency repairs. With a growing client base and a focus on competitive pricing, we prioritise customer satisfaction through 24/7 emergency availability during weekends and a 6-year Oftec-backed workmanship warranty. Our commitment to professionalism is evidenced by our 2 million public liability insurance and a track record of positive client testimonials highlighting reliability, technical proficiency, and exceptional service delivery.
Services
Oil Boiler Service
Central Heating
Bathroom Renovations
Mains Water Pipe Replacement
Water Softeners
Kitchen Repairs
Blocked Drains
Tiling
Served areas
- Newmarket, Cambridge, Bury St Edmunds, Ely and villages
Highlights and features
- We are Anglian Water Approved and Oftec Registered for technical compliance
- Our team holds City and Guilds, Niceic, and Bpec qualifications
- We offer 24/7 emergency services during weekends
- We provide a 6-year Oftec-backed workmanship warranty
- We operate with 2 million public liability insurance
Associations and certifications
- Oftec
- Anglian Water Approved Plumber
What people say
Very neat and tidy
Spot on time
First class service
Excellent response
Highly recommended
People
Raymond Dorans
Owner/Plumber
Raymond Dorans, the owner, brings extensive plumbing expertise with multiple certifications. Known for meticulous workmanship and prompt service, he personally oversees projects ranging from boiler servicing to full bathroom renovations. Clients consistently praise his professionalism and technical knowledge.
Questions
Do you offer emergency plumbing services?
Yes, we provide emergency services during weekends for urgent issues like burst pipes and heating failures.
Are you certified by Anglian Water?
Yes, we are an official Anglian Water Approved Plumber with certification for water system compliance.
What areas do you cover?
We serve Newmarket, Bury St Edmunds, Cambridge, CB8, and locations within a 10-mile radius.
What payment methods do you accept?
We accept cheques, cash, and bank transfers for our plumbing services.
Do you provide guarantees?
Yes, all work includes a 6-year Oftec-backed warranty for parts and workmanship.
Can you handle bathroom renovations?
Yes, we offer complete bathroom design and installation services including tiling and suite replacement.
Reviews (16)
Carl Hooper
Nov 13, 2020
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Raymond is a pro! Clean, reliable and quality work! He bent over backwards to assist me with my bathroom refit! Even during COVID lockdown made sure he was completely protected with PPE and extremely responsible! I Highly recommend his services. Services:Plumbing pipe repair, Sewer repair, Faucet repair, Faucet installation, Toilet installation, Shower installation
Ben J.
Jun 17, 2020
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Raymond of Dorans Plumbing came out at short notice to detect and repair a leak in our mains water supply. He got us fixed up in no time and his professionalism and expertise were absolutely first class. I would highly recommend. Brilliant!
Ursula Wilcox
May 10, 2020
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We called around 2pm to ask if they could help with a leaking toilet. By 4pm on the same day it was fixed. Very impressed with the fast & professional service at s reasonable price. All with social distancing in place. I highly recommend this company.
Allison Broadwood
Mar 03, 2020
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I have used Dorans Plumbing on a fair few occasions over the last 2 years. Raymond is a gem! Very responsive and extremely reliable.fair prices and he explains in detail where the costs have accrued
Ann Ward
Dec 28, 2019
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Excellent and professional service to fix some tricky issues to my central heating boiler and radiators. Highly recommended.
Sophie Brown
Dec 30, 2018
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thank you so much for today! water pouring down the bedroom wall and into the lounge ceiling. You came over within 20 minutes (on your Sunday) and sorted it out. you are brilliant! Thank you!!!!
Lyndsay Potter
Nov 26, 2018
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Raymond has been my plumber for about 5 years. In that time he has put a new bath in, sorted out the water tank in the loft and last year advised me on what time of power shower to have and fitted it. I can highly recommend him.
Jamie Robertson
Jun 06, 2016
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Ray carried out a full bathroom refit for me. Was completed quickly and efficiently, top workmanship.thankyou very much. Jamie.
Grant Williams
Jan 26, 2016
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Ray has carried out a number of jobs for me recently. He went out of his way to attend to our call for help in an emergency. His work is excellent and very reasonably priced, I would highly recommend Dorans Plumbing. Thanks again. Grant
Jason Dockerill
Apr 15, 2014
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I have hired Ray's services for various different tasks such as shower fitting, light fitting, radiator fitting and tiling. I find he completes his work to an excellent standard, has always listened to my requirements and has done his best to ensure that those requirements are met. I have also found he provides a very honest service and he has frequently made recommendations on how to reduce expenses. I would most definitely recommend him and would hire his services again for any future work required.
Nick Pank
Jun 25, 2012
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Ray Dorans has carried out a number of different jobs for me recently including tiling, a large amount of plumbing and fitting a new en-suite shower. At every stage of the works Ray kept me informed of the progress. The quality of the work was high and costs were in line with the estimates. I would recommend Dorans Plumbing as being reliable, honest, competitive and hard working with all works finished to a high standard.'
Richard Brook
Booked Ray to service my oil boiler. Was spot on time. Basically stripped the boiler apart, cleaned bits I've never seen cleaned before, went through a vigorous checklist on the boiler and the tank, giving me advice for the future and put it all back together again. Ray checked the manufacturers spec for the new nossel (something no other engineer has done before and even went out to the wholesaler get the right one at no extra cost).
My 5 year old boiler is now running at 98% efficiency, something it hasn't done since initial installation. A first class service by a very thorough and diligent tradesman. Already discussing other jobs with Ray.
My 5 year old boiler is now running at 98% efficiency, something it hasn't done since initial installation. A first class service by a very thorough and diligent tradesman. Already discussing other jobs with Ray.
Claire O'Neill
Raymond came out to my work place yesterday to fix our toilet back to the floor. He arrived promptly to quote for it and again once I called back to accept the quote. He explained what he would do but also it may be not as simple as he hoped but it turned out ok and his charges were very reasonable. Several other companies around Newmarket were contacted but either didn't show up when they said they would or were rude and aswell as not ringing back with a quote. Thank you very much for your help and I'm very happy to recommend you to others.
Mr Paul Alex
We were both very happy with the work you did, you kept us informed and the finished result was all we could hope for.
Brian Edwards
Dorans plumbing replaced all my old worn taps with modern new ones. He arrived on time and was very efficient. I am happy to recommend Dorans Plumbing. Brian Edwards 7 Aug 2010.
Taylor
Raymond fitted a new bathroom suite for us included tiling and installation of a power shower. I was very happy with the service and was kept well informed throughout. We had a wall with damp from the old shower leaking but Raymond sorted it out. I found him and his colleague to be very helpful, on time and of smart appearance. We were very happy with out new bathroom.and got Raymond to move some radiators aswell. Mrs Taylor