Business Details
41 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Kent
Established in 1985, A.C. Wilgar has built a reputation as a trusted provider of plumbing, heating, and boiler services across Kent and South London. With over 35 years of industry expertise, we pride ourselves on employing all our engineers directly, ensuring no subcontractor involvement and eliminating hidden costs. Our commitment to quality is reinforced through rigorous annual audits and independent quality control policies, guaranteeing exceptional service delivery and aftercare. Unlike many competitors, we prioritise transparency and integrity, offering 24/7 emergency support and tailored home care plans to protect our customers' homes and families.Our team of experienced professionals, including certified engineers and dedicated administrative staff, delivers reliable solutions for boiler installations, repairs, powerflushing, and comprehensive plumbing services. Recognised as an expert installer for leading boiler manufacturers, we maintain strong partnerships with brands like Baxi and Vaillant. Customer satisfaction remains our cornerstone, reflected in our consistently excellent Trustpilot ratings and long-standing local presence through branches in Orpington and Beckenham.
Services
Boiler Servicing
New Boilers
Emergency Repairs
Smart Controls
Landlords
Air Source Heat Pumps
Heating Systems
Combination Boilers
Radiators
Powerflushing
Details
- Year established: 1985
Highlights and features
- We employ all engineers directly with no subcontractor involvement
- Our 35+ years of experience ensures expert boiler and plumbing solutions
- We operate with full transparency and no hidden costs
- Our team provides 24/7 emergency repair services
- We maintain stringent quality control policies with annual audits
Associations and certifications
- National Trading Standards
What people say
Excellent on Trustpilot
Peace of mind
Experienced team
Reliable 24/7 service
No hidden costs
Services
Boiler Servicing
Regular boiler servicing ensures optimal efficiency and safety while maintaining manufacturer warranties. Our Gas Safe registered engineers perform comprehensive checks, cleaning components and identifying potential issues before they escalate. This preventative maintenance extends boiler lifespan and reduces unexpected breakdowns.
Emergency Repairs
Our 24/7 emergency repair service addresses urgent heating and plumbing failures at any hour. Trained engineers carry essential spare parts to resolve common issues immediately, minimising disruption to customers' homes and businesses throughout Kent and South London.
New Boilers
We supply and install leading brand boilers including Baxi, Vaillant, and Worcester Bosch. Our expert team handles complete system upgrades, ensuring energy-efficient solutions tailored to property requirements while maintaining compliance with current building regulations.
Plumbing Repairs
Available 24/7 for urgent plumbing issues, our engineers address leaks, burst pipes, and drainage problems using fully equipped service vans. This rapid response capability prevents water damage and restores functionality to domestic and commercial properties efficiently.
Powerflushing
Powerflushing removes sludge and debris from central heating systems, improving efficiency and preventing boiler damage. Our certified technicians use specialist equipment to clean radiators and pipework, restoring optimal heat distribution throughout properties.
People
Billy Wilgar
Founder & CEO
Billy established A.C. Wilgar in 1985 and remains actively involved in quality control and customer satisfaction. His hands-on approach ensures continued adherence to high service standards across all operations.
Lisa Hopper
HR & Office Manager
With over 20 years in the industry, Lisa manages staff resources and operational logistics. Her organisational expertise maintains team efficiency and supports seamless service delivery across the company's branches.
Sarah Skinner
Accountant
Sarah oversees financial operations with extensive city experience. Her meticulous approach to accounting ensures financial stability and supports strategic business decisions for sustained growth.
Gary Wright
Technical Supervisor
A highly respected engineer, Gary manages emergency call-outs and mentors junior staff. His technical expertise and leadership maintain consistent service quality during critical repair operations.
Andrew Cox
Installation Supervisor
As senior installer, Andrew supervises boiler and heating system installations. His international experience and attention to detail ensure precise execution of complex projects across residential and commercial properties.
Questions
Do you offer 24/7 emergency services?
Yes, our 24/7 emergency team handles urgent boiler and plumbing issues at any time, ensuring rapid response across Kent and South London.
Are your engineers qualified?
All engineers are directly employed and Gas Safe registered, with regular training to maintain technical expertise and compliance with industry standards.
What areas do you cover?
We serve Kent and South London from our Orpington and Beckenham branches, providing both emergency and scheduled services within these regions.
Can I spread boiler costs over time?
Yes, we offer 0% interest finance options for new boiler installations, allowing payments over 12 months with no upfront costs.
How do I book an engineer?
Book online through our website in two simple steps, or contact our 24/7 team directly for immediate assistance with heating or plumbing issues.
Are your prices transparent?
We operate with full transparency and no hidden fees, providing clear pricing information before any work commences to ensure customer confidence.
Reviews (5)
George Likaj
May 08, 2022
Report
I had a leak coming through the ceiling. I called A.C. Wilgar who attended the same day and quickly detected and repaired the leak. My sincere thanks to Louise in the office who dealt with the call and sent an engineer out within a couple of hours. I will certainly be recommending A.C. Wilgar in the future. I have already booked a boiler service with them for myself.
Debbie Gee
Apr 12, 2022
Report
After ringing 4 plumbers of which 2 didn't get back to me and the others told me that they couldn't visit for 2 weeks I was more than relieved and happy that AC Wilgar came out the same day, diagnosed the problem, ordered the part which came the very next day and my shower was back up and running within 48 hours. Really professional and friendly service. Highly recommend!
Taylor Bolger
Apr 02, 2022
Report
I used AC Wilgar for a tap repair in my kitchen, I have nothing but positive feedback! They were really professional on the phone, a quick service and the engineer who came out to me was knowledgeable, polite and the job was sorted in no time! Highly recommend using AC wilgar and I will be recommending to all my friends and family. Thanks AC wilgar
Penny Cantle
Mar 19, 2022
Report
Have used Wilgars for many years now. Boiler service always on time efficient and very professional. Missed your last year due to a.bereavment but still received a reminder this year. Confirmation of booking received but I had to cancel at last minute. Email confirmation received within 24 hours. So friendly but still very professional. Would recommend to everyone. Brilliant!.
William Goad
Feb 18, 2022
Report
Wilgar installed a new central heating boiler in May 2019 and have serviced the system annually. Unfortunately one of the control valves on the system started to play up and after explaining to their engineer Gary he was able to identify the fault and the valve was replaced by Gary within a 1/2 hr of his attendance at our home and central heating now working again properly
