We have been operating since 1985 as a family run business. We have now grown to employing nine qualified engineers and three trainees along with three office staff. All our work is co-ordinated through our office above the showroom, where our office staff handle all enquires which are recorded on our works database to keep an accurate control of all work.

Serviced Areas

  • Potteries

Contact Details

  Website
  City Stoke-on-Trent
  Postcode ST6 5PB
  Address 493 High Street
  Phone Number 017 8281 8577

Products & Services

Central Heating

Brenden Fern Ltd provides high levels of quality and reliability, Whether the job is a boiler replacement or a full system installation.
We offer a full design and installation service that is tailor-made to fit the requirements of each individual customer.
Currently we are involved with private, Local authority and housing association properties and are pleased to offer competitive rates.
We are committed to providing the highest energy efficient products to all our customers. We are a Worcester Bosch Gold accredited installer offering extended warranties and competitive prices


Gas Maintenance & Servicing

Brenden Fern Ltd carries out many large service contracts for housing associations as well as his large portfolio of satisfied private customers. These have extended from unforeseen breakdowns to annual servicing. The company works closely with leading manufacturers to enable the company to gain technical information on both current and past products. This ensures that any problems can be quickly dealt with. Customers are offered daily progress reports stating what has been achieved as well as setting structured timescales. Gas maintenance runs along side our annual gas servicing programs with our operatives working together to offer a high level of service from simply repairs to 24 hour emergency call outs.

  • I would recommend this business

I have recently had my utility room totally refurbished, a shower room installed and a new boiler from Brenden Fern.
I am absolutely delighted with the results. The quality of work is fantastic and the whole team have been brilliant. Frazer who completed the plastering has done a superb job, and whilst I do not know the names of the rest of the team, they have all been fantastic.
Chris, the project manager has been amazing, really helpful and has given us great advice , which was a real help during the initial planning. Communication has been excellent.
I would thoroughly recommend Brenden Fern Ltd.
I would give more than 5 stars if I could!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Stoke-on-Trent born & bred company put my Worcester Bosch boiler in and service it every year. Not the cheapest but very reliable and they do a good job. Would definitely recommend. Great local service.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Great people to deal with. They have serviced my boiler & gas fire for many years. Just had this very old boiler replaced by them, & very happy with the whole process, from advice, quote, booking the job & carrying it out.
Professional, friendly & very reasonable cost.
Recommended without hesitation!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

I've used Brenden Fern twice in the last couple of months to do some renovations on my home. Chris always helpful in managing the work, but the real stars are the tradesmen who clearly take a lot of pride in their work. Quality of work is first class and I will have no hesitation in using them again. If looking to use them ask for Fraser and Mick, they won't let you down.


5 stars is not quite enough for the service my mum received from Brenden Fern. She called on the Tuesday to enquire about a plumber, the lady on the phone was so helpful and professional. A plumber was dispatched the same day, told to expect him around dinner time and 12.10 he arrived. He was clear and precise in his explanation of what he would do, this had already been explained on the phone but was very reassuring given the climate. The plumber was quick and efficient, taking great care with my mums property and the guidelines put in place.

Very very impressed and wouldn't hesitate to call again.